Stay up to date on the journey of your packages
Urbify revolutionizes the delivery industry with innovative next day and same day delivery solutions.
With our cutting-edge technology and highly trained staff, we ensure that your packages are delivered quickly and reliably, while minimising our environmental impact.
You can place your order by midnight for next-day delivery. We can also handle same-day delivery for your orders with ease.
Fast and reliable delivery is in our DNA, which is why we promise you a fast, high-quality service.
Specialized delivery services for perishable and temperature-sensitive products using dedicated, partially actively refrigerated vehicles.
We achieve a first-time delivery rate of over 99% across all our service areas in Germany and Austria. This success rate remains consistent even during peak season.
With a growing number of zero-emission electric vehicles in our last-mile network, we are steadily reducing the environmental impact of every delivery.
Customer satisfaction
Average order value
Customer service requests
Customer retention
Order returns
Track & trace
Customers stay up-to-date on the status of their orders and make any necessary changes to delivery preferences on our platform. Whether they need to reschedule a delivery, change the delivery address, or leave special instructions for the driver, our intuitive interface makes it simple and hassle-free.
E-Vehicles with Co-Branding
Our co-branded e-vehicle initiative provides exposure of up to 10h daily in German and Austrian metropolitan cities for your brand while creating an exceptional delivery experience for your customers.
Branded customer communication
We understand that every customer interaction is an opportunity to strengthen your brand image, which is why we are more than happy to customize the entire customer communication to your specific requirements.
Customer Support
Our dedicated team is available six days a week, from 6 am to 10:30 pm, to take care of any customer needs or concerns. We understand the importance of timely and effective communication, which is why we prioritize prompt and friendly service that caters to your customers' unique needs.
Routing & optimization
Our efficient routing optimization, combined with best-in-class delivery success, enables us to reduce the number of kilometers driven per delivery, resulting in a smaller carbon footprint. We are committed to continuously improve our delivery process to minimize our impact on the environment.
Time-Window Delivery
Customers can choose their preferred delivery day as well as their desired delivery time. Further, we communicate a 1 hour time-frame to your customer to achieve the utmost convenience and delivery success for every shipment.
Cities
Million inhabitants
