In a revealing episode of the Anders Realistisch podcast, Urbify CEO Ben Stolze sat down with hosts Franz Schürmann and Tobias Schütz to talk about what it really takes to shake up the logistics industry. From cold-chain innovation to tech-first delivery systems and startup challenges, Ben unpacked it all with real stories, honest numbers, and no buzzword fluff.
🎧 Listen to the full episode here
From Berlin to 12 Hubs: How Urbify Was Built
Urbify’s journey started with a single location in Berlin. Today, our platform operates 12 logistics hubs across Germany and Austria, managing 10,000–12,000 deliveries per day.
We’re the Amazon Prime delivery solution - for everyone else, Ben explained.
Urbify focuses on same-day and next-day delivery in over 100 cities. It’s not only faster but it’s reliable and customer-first.
More than 99% of parcels we take on are successfully delivered on the first attempt. That’s not just a stat. It’s in every customer contract.
Redefining Last Mile Delivery Quality
Ben highlights what sets Urbify apart from legacy carriers:
🕒 Delivery when the customer is actually home (16:00–21:00)
🚫 No lockers or drop-off points—always door-to-door
🔁 AI-powered routing & real-time tracking
📱 An accessible driver app designed to meet diverse needs and simplify onboarding (e.g. 20 language options, intuitive UX, accessibility-first design)
We make it easy for people to do their jobs well. If your app isn’t even in your driver’s language, why expect quality delivery?
Not Just Logistics, A Platform
Urbify runs on a logistics system developed entirely in-house. We’ve developed our own tech stack in-house, covering every step from warehouse to doorstep.
Now, we’re licensing this software to our partners too, including features like multilingual UX, machine learning route optimization, and flexible APIs.
Urbify’s Niche: Premium B2C Home Delivery
Unlike bulk-focused competitors, Urbify is doubling down on high-quality home delivery. That’s why brands like ASOS, Decathlon, HelloFresh, Marley Spoon, MyProtein, Shop Apotheke, and Deutsche See rely on Urbify.
We’re not here to win the budget market. Our focus is B2C home delivery done right.
Navigating Bureaucracy and Startup Pain
The journey hasn’t been smooth. Ben openly shares tough stories, from a catastrophic van crash under a bridge to €30,000 setbacks and navigating German bureaucracy. But Urbify’s success shows the importance of grit and iteration.
Honest Advice for Founders
Ben leaves listeners with this:
Stay close to your customer. Quality isn’t a department, it’s the whole product. And if you can’t beat the big players on price, beat them on experience.
Urbify is raising the bar in logistics. With a clear customer focus, advanced technology, and high service quality, we’re building something powerful. Learn more about our premium last mile delivery solutions here.
🎧 Catch the full episode on Anders Realistisch and hear directly from Ben about how Urbify is reshaping logistics in Europe.
